Pricing
Your price,yourcall.
Every delivery starts with an estimate from the couriers online right now. You approve the price before anyone sets off, and you pay the courier directly.
Live prices are briefly unavailable
How a price is made
Fair for the sender. Worth it for the courier.
Someone already heading that way
When a courier is already travelling past both ends of your route, the fare covers their detour and handling, not a whole trip. It is usually the lower price.
A dedicated trip
When nobody is heading your way, a courier can come straight to you. That fare comes from the road distance and how the courier travels.
You stay in control
Accept or decline each courier’s price, or let kkoggo accept automatically up to a maximum you set. kkoggo never raises your maximum.
Urgent when it matters
Need it to go first? Urgent service adds $1.00 to the fare.
Pay the courier, not kkoggo
You pay at pickup, in cash or with EcoCash. kkoggo never holds the fare.
Road distance, never a straight line
Fares use the real road route between your two pins, so the price matches the trip.
Dedicated fares
By how your courier travels
What a dedicated trip costs for each kind of courier. Along-the-way fares are built from the detour instead, so they are usually lower.
| Road distance | Walking | Bicycle | Public transport | Motorcycle | Car |
|---|---|---|---|---|---|
| Up to 3 km | $2.00 | $2.50 | $2.00 | $3.00 | $4.00 |
| 3 km to 6 km | — | $3.50 | $3.00 | $4.00 | $5.50 |
| 6 km to 10 km | — | $5.00 | $4.50 | $5.50 | $7.50 |
| 10 km to 15 km | — | — | $6.00 | $7.50 | $10.00 |
| 15 km to 20 km | — | — | $8.00 | $10.00 | $13.00 |
| Each km beyond 20 km | — | — | — | +$0.50 | +$0.65 |
| Furthest trip | 3 km | 10 km | 20 km | 40 km | 40 km |
US dollars. A dash means that kind of courier does not travel that far.
What you can send
One parcel, sized for the journey
One parcel per delivery, declared at up to $300.00. The app checks it against how the courier travels before anyone accepts.
| Courier travels | Heaviest parcel | Longest side |
|---|---|---|
| Walking | 3 kg | 45 cm |
| Bicycle | 5 kg | 45 cm |
| Public transport | 2 kg | 30 cm |
| Motorcycle | 10 kg | 45 cm |
| Car | 10 kg | 45 cm |
Some things cannot be sent at all. See the prohibited items.
Only if it happens
Extras are named, never hidden
The price you approve is the price of the delivery. These apply only when the event happens, and the app names each one.
Waiting
The first 5 minutes are free. After that it is $0.10 a minute, up to 25 minutes at pickup and 10 at the door.
Cancelling
Free until a courier accepts. After that it is $1.00, or $1.50 once the courier has reached the pickup.
Returns
If nobody can take the parcel at the door, it comes back to you. The trip back is charged at the route fare.
For couriers
What kkoggo takes
The fare is the courier’s. kkoggo’s commission is billed to the courier separately, in the app. The current rate is always shown in the app. Each booking keeps the rate it was made at, and any change is announced at least a week before it applies.
See your price before you need it.
kkoggo is coming soon to Google Play.